Bad news is only bad if it’s a surprise

I was reminded this week of the importance of creating places where bad news is shared upwards, quickly. Creating such a culture makes a difference at home, too. So, how do you foster an environment where people are comfortable sharing bad news or even the possibility...

Taking what the defense gives you

If you’ve played sports or watch sports, you may be familiar with the concept of “taking what the defense gives you.” In football, this might mean noticing the “soft spots” in the zone defense where your receivers will be open to catch...

Do you trust adults? Do you trust children?

Show them respect and trust them to distill knowledge, discern what matters most, and make decisions. This week, I studied a book about helping children exercise agency. And I listened to a podcast about how to lay off direct reports. As I pondered the words of the...